IX STUDIOS delivers on all business days.

Orders that are ordered before 12pm are usually shipped on the same day. 

Estimated time of delivery is 2-5 business days.

Note: Delivery time on customized products are 12 weeks.

Information:

Black Week: Jewelry purchased during the Black Friday period 25.11.24 - 28.11.24, including Christmas gifts purchased during the same period, our standard return policy applies -14 days from the date of purchase.
You can still exchange your jewelry for another style/size, or exchange for a voucher, until January 14, 2025.

Christmas gifts: Christmas gifts can be exchanged/returned until January 14, 2025*
*Does not apply to Christmas gifts purchased in the period 22.11.2024 - 28.11.2024 under BF.

Engraving, Personalized jewelry, Solid 14 carat jewelry:
As the jewelry is personalized, there is no exchange or return option.