This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.



I am X ApS
CVR: 38374419

Kronprinsensgade 13, 1tv,
1114 Copenhagen,

The following terms and conditions applies between the customers and IX STUDIOS when ordering jewellery at When placing an order you accept the terms and conditions that is set below. We advice you to read our terms and conditions before placing an order.


Orders are made at Our online shop is open 24 hours a day. An order placed during the weekend or on a public holiday will be processed on the following business day. When you have finished your order, you will automatically receive an order confirmation on e-mail.

Before submitting your order, you have the possibility to change the information that you have provided. Once you have confirmed your order and finished the payment, it is no longer possible to make changes in your purchase order.

Please contact our customer service if you should have any corrections to your order.


IX STUDIOS accepts Dankort, VisaDankort, MasterCard, PayPal, Klarna, Viabill and MobilePay.

The amount will be debited from your account when the goods have been shipped.

All prices are in DKK (Danish kroner) and VAT and all Danish duties are included. The delivery costs can change from order to order. The delivery cost will be shown separately under the payment when you are processing your order.

Prices & currency

All prices are included 25 per cent VAT. We make reservations for printing errors, tax changes and exchange rate changes.


IX STUDIOS delivers on all business days. Goods ordered before midday (12pm) are usually shipped on the same day. Estimated time of delivery is 1 – 5 business days.

The goods will be delivered to the delivery address specified on the order.

Please note that we cannot be held responsible for any delay from carrier, including weather conditions, failure of delivery from third parties et cetera.

All deliveries are handled by DHL, GLS or Postnord.


We make reservations for any shade differences between colours on pictures and the jewellery and stones actual colour. However, we do our utmost to make sure the colours on the pictures correspond in the best possible way to reality.

Return policy

You have the right to return goods bought from our webpage within 14 days from shipment of your order. The customer pays for the cost of return.

The return must be informed to us latest 14 days after shipment of order at . The return of goods needs to be done in original packaging always including the original invoice.

The return will be processed as soon as possible within 14 days after receiving the goods. We reserve the right to withhold payment until we have received the goods and made the inspection.You can find the return sheet here. Please fill out the formular and return back with the goods.

If you wish to return a piece of jewellery, it is very important that the condition of the product is the same as when received, this means you cannot use the product before returning.

All engraved products are non-returnable and non-refundable.


If you have a complaint about one of our products, bought on our website, please send a message to .

All claims are handled according to the Danish purchase law. We do not accept claims caused by damage because of improper handling of the product or common wear and tear by use.

IX STUDIOS will refund a reasonable freight costs that you may have when returning the product if the claim is justified.

We reserve the right to replace a damaged item with an undamaged item instead of paying back the purchase price. This means your product will be repaired or you will receive a new item as a replacement for the item you have claimed, if your complaint is justified.

Limitation of liability

All orders are subject to price increases, tax changes, currency changes, sold out and expired items as well as typing errors.


In case you want to return a product, please sent to our address:

Kronprinsensgade 13, 1TV
1114 Copenhagen

Find instructions and return paper here.

Personal data

When you make a purchase, we collect data such as name, address, phone and e-mail, to be able to process your order. IX STUDIOS protect these informations and will make sure, they are only shared with trusted third parties.


When you create a personal account with IX STUDIOS, you enter our VIP CLUB and accept the following terms and conditions. By signing up, you give IX STUDIOS permission to send you email and SMS campaigns, and you can choose to opt out of the loyalty program at any time.

IX STUDIOS reserves the right to continuously update the terms for user levels, points, and discount options through the IX STUDIOS VIP CLUB. Additionally, we reserve the right to remove members who misuse the program and adjust members' levels and points as needed. We may also modify members' points if necessary.

Discounts earned through levels in the IX STUDIOS VIP CLUB cannot be applied to already discounted items, and we reserve the right to exclude limited edition collections from VIP CLUB discounts. There may be conditions for discounts via rewards.

If a member returns an order or part of an order, the corresponding points will be deducted from the member's account.

For further rules and frequently asked questions, visit our FAQ section here:


By using the website, you accept our use of cookies.
Cookies are necessary in order for the webshop to function properly.
Read more about cookies.


Congratulations! Your order qualifies for free shipping You are €135 away from free shipping.
No more products available for purchase